JetFlash 920

• Why it is not recommended to remove the product casing or disassemble the product?
• Why do files occupy more disk space when saved to flash drives/external hard drives/solid state drives?
• How can I recover my JF910/920/930C if the writing speed is abnormally slow?
• What are the differences between USB1.0/2.0/3.0/3.1/3.2?
• Why couldn’t I use and format my JF920 on the car after Tesla has updated its car software?
• Why my USB flash drive cannot be recognized after sitting idle for some time on a computer running Windows 7 or later versions?
• Why is the actual storage capacity of my JetFlash USB Flash drive slightly less than the volume specified on the product's package?
• Why does Transcend include the Proposition 65 warning?
• Transfer speeds fluctuated or dropped when I copied/moved files to an external storage device on a Windows 10 system.
• Why aren’t my Transcend Elite syncing files to the destination folder after I have added new files to the source folder?

Technical Support

If the answer can't help you, you can contact the Tech Support Department

Get Started