My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related Is there an upper length limit for videos recorded in the JDG App “Shoot” mode? When transferring a large file, I get an error message saying that “the disk in the destination drive is full...” , but my disk is not full. Why can’t I transfer this file? Can I upload photos directly from the JetDrive Go to Facebook or other communication applications? Or do I need to import them to my iPhone before uploading? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started