What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related I cannot find any file on NAS via SMB on Mac after uploading a large number of files to NAS via SMB on Windows. Why can't I upload a single file larger than 4GB to the StoreJet Cloud? Why does Transcend include the Proposition 65 warning? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started